There are no valid files present in the files I received
Type of data | Description | Data preparation time |
---|---|---|
Account data | basic account information, one year of streaming data | ~ 5 days |
Technical log information | variety of technical log information Spotify has collected about you | up to 30 days |
Extended streaming history data | lifetime streaming history information | up to 30 days, averagely 2-3 weeks |
Only the Extended streaming history data package includes the correct files to import to stats.fm, the other packages are both not eligible for importing! Sorry for the inconveniences! We're recommending to check the e-mail you've received from Spotify to download the data to ensure that you got the correct package.
You most probably have requested other packages besides the Extended streaming history package. The correct package might still be processed by Spotify though, therefore please open this page again, login with your Spotify and check the panel 'Extended streaming history data'. If it indicates that the package is still being processed you just need to have some more patience until the correct data arrives. If you have not requested it already, tick the checkmark for the 'Extended streaming history' and hit the request data button, afterwards continue with step 2 of the import guide.